FAQ
Do you only assist with business finance or can you also help with consumer finance for private individuals?
As we are regulated and authorised by the Financial Conduct Authority (FCA), we can assist with finance products for both businesses and private individuals.
Who do I complain to if I am not happy?
If you have a complaint about any of our services, please contact us as soon as possible. We will acknowledge your complaint within five working days. We will aim to resolve complaints within two weeks and to provide a final response to all complaints within four weeks. If your agreement is regulated under the Consumer Credit Act and, if after making a complaint, you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact us here.
How much will it cost us to use your services?
We can introduce you to a limited group of carefully selected credit providers who may be able to offer you finance for your purchase. Our role as a credit broker is to determine which lender on our panel to introduce you to. Each credit provider may have different interest rates and charges. We do not charge you a fee for our services.
We will receive a commission from the credit provider for introducing you to them, and we will also pay a commission to the introducing supplier or partner. The commission received is either a fixed fee or a percentage of the amount you borrow. The lenders we work with could pay commissions at different rates. However the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.
What are your terms of business?
Please click on the link to view our current terms of business.
What are the benefits of using asset finance?
- Improve cash flow and spread the cost of a capital purchase.
- Preserve cash reserves and explore growth opportunities for your business.
Can you help with Refinance Facilities?
Yes, these are normally written on Sale & HP Back or Sale & Lease Back documentation.
What assets can be funded?
Traditionally, assets suitable for finance should satisfy 3 main criteria:
- Be moveable
- Be easily identifiable
- Have a residual value
Having said that, the list of assets we can fund is vast, growing and can often stretch outside the boundaries of the above criteria. We would always suggest that if you have a specific enquiry to speak directly with us over the phone to see if we can help.
What types of asset finance can you assist with?
We can assist with regulated and non-regulated finance products. These include:
- Hire Purchase
- Lease Purchase
- Finance Lease
- Contract Hire
- PCP
- PCH
- Operating Lease
- Refinance
- Commercial Loans
- Chattels Mortgages
- Marine Mortgages
How secure is the data you hold on your clients?
Lincoln Finance Ltd are registered on the Information Commissioner's Office (ICO) - Data Protection Register no. Z9301046.
Please read our GDPR policy to view our full GDPR and Data Protection Information.
Are you regulated by the FCA? Who authorises your business?
Yes, Lincoln Finance are fully authorised and regulated by the Financial Conduct Authority (FCA) - registration no. 717074. We are also full members of the National Association of Commercial Finance Brokers and adhere to their strict code of conduct.
